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JLPT N2 Listening
Utterance expression · 発話表現
音声 · AudioHD 音声1×
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お客さまを待たせてしまいました。何といいますか。
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解答と解説 · Show the full answer & explanation
訳 · Translation
What do you say for keeping a customer waiting? → "I'm terribly sorry to have kept you waiting."
正解 · Answer
お待たせして申し訳ございません。
解説 · Why
After keeping a customer waiting, the set apology is お待たせして 申し訳 ございません. The others fail as apologies.
誤答 · Why the other options are wrong
お待たせしてよかったです。 — Says being kept waiting was good — wrong.
ちょっとまってくださいね。 — Tells them to wait more, not an apology.
おまたせしましたか。 — Merely asks if they waited — not an apology.
語彙 · Breakdown
お待たせするおまたせするto keep (someone) waiting
申し訳ございませんもうしわけございませんI am terribly sorry
例文 · Example
お待たせして申し訳ございません。
Omatase shite mōshiwake gozaimasen.
I'm terribly sorry to have kept you waiting.
配点 · Points & details
Est. points1 pt
DifficultyHard
Avg. time45 sec
Correct rate67%
Appears in発話表現
AddedJul 2026
出典AI draft · human-reviewed
This question was drafted by AI and audited by human reviewers. Official JLPT scoring is scaled (0–60 per section); point values here are catalogue estimates.
衆智 · Community check3 attempts
67%of attempts answer correctly
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